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- It was a low point discovering that my 34 year old wedding band set was lost. The entire replacement process was amazing from start to finish. Tyler’s understanding, patience, professionalism and knowledge is above and beyond. The final outcome exceeds all expectation. My rings are perfect and I am very thankful to the Cerelli team! - Lynn K
Gavin was recommended by a friend of ours. I have dealt with other jewelers and have never had a great feeling, but Gavin was incredibly pleasant and professional to deal with. I had my wedding band redesigned and the whole process was easy and seamless. Both he and Nadia are incredibly responsive, and they delivered a beautiful finished product even earlier than anticipated. I would not hesitate to go to them again. - Rimma B
- I cannot say enough positive things about my experience with Cerelli Jewellers. I am blown away by the ring and it came out even better than I had imagined! I worked with Gavin and Nadia and instantly felt the care and effort that goes into designing something beautiful for their clients. Gavin walked me through the entire process and shared his wealth of knowledge on diamonds and designing a ring in general. I can't thank them enough for bringing my vision to life and will definitely be back in the future :) Highly highly recommend. Thank you, Gavin and team! - Jenna A
- Once again, from the bottom of my heart, I want to express my deep gratitude. I will never ever shop at any other jewellers again. Cerelli is my number one from now on. You are artists and the ring shines beautifully and makes me shine. During a pandemic, with no direct contact, I felt in close contact at all times. Only a special team can accomplish this process with such success. From Ottawa to Thornhill, one day we will meet. - Michelle T
- Hi Gavin, thank you so much for delivering such a beautiful ring for Pam. She loves it. I wish I would have met you years ago. Again I want to thank you for sharing your knowledge and honesty with us. Have a great day. - Frank and Pamela R
Oh my God, it just arrived and it is absolutely beautiful. It fits perfectly. Thank you so much, I can't believe how much it resembles my [lost piece]. I will wear it with pride and treasure the story of what you had to go through making it. Thanks so much Tyler! - Myrna C
- Mom has had several challenges lately, with a (less than smooth) house move and some health issues. Tough at the best of times, tougher when you are 87. She was so upset when she lost her wedding ring...another stress adding to some difficult times. It was wonderful to see her so excited when the package arrived, and seeing the anticipation as she opened the box. You've done really amazing, beautiful work. The ring is a perfect match to her lost ring! She absolutely loves it I haven't seen her so happy for some time. She hasn't taken it off. You really brightened her day, and by doing so, mine as well. Tyler, these are some unsettling and challenging times, even for those of us who are (relatively) young and healthy. So much harder for others. Thanks for your attention to detail, and for understanding that a ring is not just a ring.... You really have brightened our world :) Thank you so very much. Best regards - Katie R
- Hi Tyler, I am not that great with words....but my email to you the day I received it was THANK YOU, I Love Love Love it!! And I still love it, I have had so many compliments on my new 3 stone diamond ring. And oh yes Dale's bracelet has not been off his wrist since the day he received it...needless to say he loves his too. We would like to thank you for making my ring and Dale's bracelet replacement easier then we thought it would be using our Insurance but everything was great right from the design to receiving. Thank You. - Tammie T
- Tyler, I love your idea of keeping the cost of my emerald piece as low as possible. After speaking to my husband about that, he had a wonderful idea that maybe our new favourite jeweller (that would be YOU) can take that emerald and create a nice pendant for our daughter. - Carla Q
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